About Us

At Six Ele, we're dedicated to enhancing your wellness journey with a curated selection of high-quality products and services designed to nurture your mind, body, and spirit.

• Natural Skincare and Beauty Products: Pamper yourself with our organic and cruelty-free skincare lines that promise to nourish your skin naturally.
• Nutritional Foods and Snacks: Discover our assortment of health-boosting snacks, teas, and superfoods that cater to your nutritional needs.
• Fitness and Yoga Gear: Elevate your physical activity with our premium selection of yoga mats, resistance bands, and eco-friendly workout apparel.

At Six Ele, we believe in the power of holistic wellness to transform lives. Every product and service we offer is selected with the intent to provide healing, comfort, and support on your path to self-discovery and health. Explore our website to find exactly what you need to live your best, most vibrant life.

Placing an order on Six Ele is easy and secure. Here’s how you can start your wellness journey with us:

1. Browse Our Collection: Explore our wide range of wellness products and services. Use the categories or search bar to find exactly what you’re looking for.
2. Choose Your Products: Once you've found your wellness picks, select the quantities or variations and click the ‘Add to Cart’ button.
3. Review Your Cart: Click on the shopping cart icon to review your selections. Here, you can make any final adjustments or apply a promotional code if you have one.
4. Checkout: When you’re ready to purchase, click the ‘Checkout’ button. You'll be prompted to enter your shipping details, choose a payment method, and provide any additional information required for your order.
5. Confirm Your Order: Review your order details and shipping information. Once everything looks good, proceed to make the payment.
6. Order Confirmation: After your payment is processed, you’ll receive an order confirmation email with your order number and summary. We’ll also keep you updated on your order’s shipping status until it arrives at your doorstep.

If you need any assistance during the ordering process or have any questions, our customer service team is here to help. You can reach out to us via email at contact@sixele.co or live chat.

Thank you for choosing Six Ele for your wellness needs. We're excited to be a part of your self-love journey.

At Six Ele, we aim to make your shopping experience as convenient as possible, which includes offering a variety of payment methods. Currently, we accept the following options to ensure a secure and straightforward checkout process:

• Credit and Debit Cards: We accept all major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
• PayPal: For those who prefer using PayPal, we offer this option for a quick and secure payment without sharing your financial details with us.
• Apple Pay/Google Pay: Enjoy fast and secure payment options directly from your smartphone using Apple Pay or Google Pay.
• Payment Installments: You can also pay for your order in payments with Shop Pay.
• Gift Cards and Store Credits: If you have a Six Ele gift card or store credit, you can apply this towards your purchase as well.

Your security is our top priority. All transactions are encrypted and processed through a secure payment gateway to protect your personal and payment information.

If you have any questions about our payment methods or need assistance during checkout, please don't hesitate to contact our customer support team via email at contact@sixele.co or live chat. We're here to help make your purchase as smooth and enjoyable as possible.

Thank you for choosing Six Ele for your wellness journey. We're excited to support you every step of the way.

Keeping an eye on your wellness journey essentials as they make their way to you is easy with Six Ele. Once your order has been shipped, we ensure you’re fully informed at every step of the delivery process with our straightforward order tracking system:

1. Order Confirmation Email: Immediately after placing your order, you'll receive an order confirmation email which includes your unique order number and a summary of your purchase.
2. Shipping Confirmation Email: As soon as your order is dispatched, we'll send you a shipping confirmation email. This email will contain a tracking number and a direct link to our courier’s website where you can follow your order’s journey.
3. Track Your Order: Click on the tracking link provided in the shipping confirmation email to view real-time updates on the location of your package. If you have created an account on our website, you can also track your order directly from your account dashboard.
4. Customer Support: If you encounter any issues with tracking your order or if you haven’t received your tracking information within 48 hours of receiving your shipping confirmation email, please contact our customer support team. We’re here to help! You can reach us via email at contact@sixele.co or live chat.

We understand how important it is for you to receive your wellness products promptly and we're committed to ensuring you have a seamless and positive experience from order to delivery.

Thank you for choosing Six Ele. We're excited to be part of your wellness journey.

Thank you for choosing Six Ele for your wellness needs. We’re dedicated to ensuring that you’re delighted with your purchase, but we understand that sometimes things don’t work out. Here is our return policy designed for your peace of mind:

• Return Window: You have 30 days from the date of delivery to initiate a return if you’re not completely satisfied with your purchase.
• Condition of Items: Products must be returned in their original condition and packaging, unopened and unused, to qualify for a refund or exchange. For the wellness and safety of our customers, we cannot accept returns on opened or used items unless they are faulty.
• Process for Returns: To start a return, please contact our customer service team via email at contact@sixele.com or live chat with your order number and the reason for the return. We will provide you with instructions on how to send the items back to us.
• Refunds: Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-7 business days.
• Exchanges: If you received a faulty or damaged item and need to exchange it for the same item, please contact us at contact@sixele.co. We will guide you through the exchange process.
• Shipping Costs for Returns: We will cover the return shipping costs for items that are defective or incorrect.

We aim to make your return process as smooth as possible. If you have any questions or need further assistance, our customer service team is here to support you.

Thank you for trusting Six Ele with your wellness journey. We’re here to ensure that your experience with us is nothing short of satisfactory.

We understand that sometimes plans change, and you may need to cancel or modify your order. At Six Ele, we strive to accommodate such requests with as little hassle as possible. Here’s how you can cancel or change your order:

Before Shipment:

• Cancellations & Changes: If your order hasn’t been shipped yet, we can usually process cancellations or make changes to your order details (such as shipping address, product size, or quantity). Please contact us as soon as possible via email at contact@sixele.com or live chat with your order number and the specific changes you’d like to make.

After Shipment:

• Cancellations: Once your order has been shipped, we are unable to cancel it. However, you can return the item to us after receiving it, in accordance with our return policy.
• Changes: Unfortunately, we cannot make changes to an order once it has been shipped. This includes changes to the shipping address, product details, or adding additional items. Should you need to update the delivery address, we recommend contacting the shipping carrier directly with your tracking number to see if an update is possible.

Important Notes:

• To ensure prompt processing of your request, please provide your order number and detailed instructions when contacting us.
• We process orders quickly to ensure fast delivery, which means there is a limited window for changes or cancellations. We recommend reaching out to us within 24 hours of placing your order.

Our customer service team is dedicated to ensuring your satisfaction and will do their best to accommodate your needs. If you have any questions or require further assistance, please don’t hesitate to reach out.

Thank you for choosing Six Ele. We’re here to make your wellness shopping experience as smooth and enjoyable as possible.

Yes, at Six Ele, we love to make wellness accessible to everyone, which is why we regularly offer discounts and promotions to our valued customers. Here's how you can stay in the loop and save on your next purchase:

• Newsletter Sign-Up: Be the first to know about our exclusive deals and upcoming sales by signing up for our newsletter. As a bonus, new subscribers often receive a special discount on their first order.
• Social Media: Follow us on our social media channels for flash sales, promo codes, and giveaways. It's a fun way to stay connected and snag some deals.
• Seasonal Sales: We celebrate the changing seasons with special promotions. Keep an eye on our website during major holidays and the change of seasons for themed discounts.

We believe in the power of wellness and want to make it as affordable as possible for our community. If you have any questions about our current promotions or how to apply a discount code to your order, please don’t hesitate to contact our customer support team via email at contact@sixele.com or live chat.

Thank you for choosing Six Ele for your wellness journey. We're excited to support you every step of the way with great products at even better prices.

Your satisfaction and well-being are at the heart of everything we do at Six Ele. If you have any questions, concerns, or just want to share your feedback with us, our dedicated customer service team is here to listen and assist. Here’s how you can reach out to us:

• Email: For queries, support, or feedback, please email us at contact@sixele.co. We strive to respond to all emails within 24 hours during business days.
• Live Chat: Use our Live Chat feature available on our website. Click on the chat icon at the bottom corner of your screen to start a conversation with one of our representatives. Live Chat is available 24/7.
• Social Media: You can also reach out to us via our social media platforms. Send us a message on Instagram, Facebook or TikTok, and we'll get back to you as soon as possible.
• FAQ Section: For quick answers to common questions, our FAQ section might have the information you need right at your fingertips.

We're committed to providing you with the support you need to make your wellness journey as enjoyable and seamless as possible. Don’t hesitate to contact us; we’re here to help!

Thank you for choosing Six Ele. Your self-care, wellness, and satisfaction are our top priorities.

Staying updated with Six Ele's latest wellness tips, exclusive offers, and new product launches is easy by signing up for our newsletter. Here’s how you can join our community:

1. Visit Our Website: Go to sixele.co. Scroll down to the footer section or look for the ‘Newsletter Sign-Up’ section on our homepage.
2. Enter Your Details: Simply enter your email address in the designated field. You might also have the option to provide additional information, like your name or interests, to receive more personalized content.
3. Hit Subscribe: After entering your details, click the ‘Subscribe’ button. You’ll receive a confirmation email asking you to confirm your subscription. This helps ensure that your email address was entered correctly and that you genuinely wish to receive emails from us.
4. Check Your Inbox: Once you’ve confirmed your subscription, you’re all set! Look out for our welcome email, which often includes a special thank you offer for new subscribers.

We promise to only send you content that is valuable and relevant to your wellness journey. You can expect insights on health and wellness, early access to sales, and exclusive discounts directly to your inbox.

If you have any trouble signing up or if you’re not receiving our emails, please reach out to our customer service team for assistance. We're here to ensure you don’t miss out on the wonderful content we’ve prepared for you.

Thank you for your interest in joining our newsletter. We’re excited to welcome you to the Six Ele family!

At Six Ele, we're deeply committed to the well-being of our planet and strive to make choices that reflect our dedication to sustainability. Here's how we're doing our part:

• Environmentally Friendly Products: A significant portion of our product range is designed with the environment in mind. We prioritize products that are made from sustainable materials, have a minimal environmental impact, and support eco-friendly practices. While not all our products meet these criteria yet, we are on a continuous journey to increase the number of environmentally friendly options in our lineup.
• 100% Environmentally Friendly Packaging: We're proud to say that all our packaging is 100% environmentally friendly. We use recyclable or compostable materials to ensure that our packaging is as kind to the Earth as the products inside them. This is part of our commitment to not just provide you with products that enhance your wellness, but also to ensure that our environmental footprint is reduced.
• Ongoing Commitment: Sustainability is a journey, and we're committed to making more eco-conscious choices as we grow. We are constantly exploring ways to expand our range of environmentally friendly products and to improve our operations to better serve our planet.

We understand the importance of transparency in these matters and are more than happy to provide additional details about the sustainability of specific products. If you have any questions or suggestions, we warmly welcome your input. Together, we can make a positive impact on the environment.

Thank you for supporting us in our mission to not only promote wellness but to do so in a way that respects and preserves the natural world.

At Six Ele, we understand that the foundation of our reputation is built on the quality of our products and services. Ensuring the highest standards of quality is at the core of what we do. Here’s how we achieve this:

• Rigorous Selection Process: We meticulously select our products and services based on a stringent set of criteria that assesses both efficacy and safety. We partner with reputable suppliers and service providers known for their commitment to quality and sustainability.
• Certifications and Standards: Our products undergo rigorous testing and certification processes to meet and often exceed industry standards. We ensure they are compliant with relevant health, safety, and environmental regulations.
• Continuous Quality Monitoring: Quality assurance doesn't stop once a product is selected; it's an ongoing process. We regularly review our offerings and gather feedback to ensure they continue to meet our high standards.
• Expert Team: Our team of experts, from wellness specialists to customer service professionals, is trained to understand the intricacies of our products and services. They play a crucial role in our quality assurance process, ensuring that only the best reaches you.
• Customer Feedback: We actively seek and listen to our customers' feedback, using it as a critical tool for continuous improvement. Customer reviews help us to quickly address any concerns and to make adjustments to our offerings as needed.
• Transparency: We believe in being transparent about our processes, ingredients, and sources. Detailed information about our products and services is always available, providing you with the knowledge to make informed choices.

Quality is not just a goal but a promise to you. If you have any questions about our quality assurance processes or specific products, please do not hesitate to reach out. Your health, satisfaction, and trust are our top priorities.

Thank you for choosing Six Ele. We are dedicated to bringing you products and services that you can trust to support your wellness journey.